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|by "boboh" on Thursday, August 16, 2007 - 2:02:59 PM|| || || || 154 Subjects 1,654 Posts|
|Part of the move the Grapevine business required us to change Credit Card processing services. We were using an older server and had to switch (times are updating.)|
The new vendor requires that we get the Credit Card CVS number (that 3 digit number on the back of the card.)
We haven't processed payments on accounts for the past 6 weeks, so that will be free time
However, in the next couple of days, all the Credit Card information on accounts will be cleared and you will have to re-enter it to become Gold members again. I realize this is a pain, and apologize.
Don't submit any payment info until you have to, I have to make a new field in the application to take the CVS info.
Thanks and enjoy.
|by sdeluca on Thursday, August 16, 2007 - 5:06:17 PM|| || || 36 Subjects 191 Posts|
|I presume this only applies to people making a payment. For example, I pay a year at a time and am good for awhile. So I will be unaffected until I need to renew, correct?|
|by "boboh" on Thursday, August 16, 2007 - 9:04:13 PM|| || || || 154 Subjects 1,654 Posts|
|Right, you will be uneffected until renewal.|
|by "Asoka KAT" on Monday, August 20, 2007 - 9:04:31 AM|| || || 0 Subjects 1 Posts|
how may i re-enter my credit card info - if the billing is still automatic. I'm pending payment status now and cannot re-enter my card info. Further more i cant enter vip area now due to being pending payment not active.
Please leme know what to do.
Thanks. (Jaffar KAT - cant use my according toon due same issue)
|by "boboh" on Monday, August 20, 2007 - 3:46:40 PM|| || || || 154 Subjects 1,654 Posts|
|There was a little delay as the process is cylcling. You are able to enter it now. Sorry for the inconvenience.|